About SmeadIT: Local, Family-Like Tech Support
Founded in 2024 from a simple passion to help family with technology, SmeadIT has grown into a trusted IT support and web development business for individuals, elderly clients, and local businesses across Turramurra, Hornsby, and Ku-ring-gai. Our mission is to deliver fast, honest, and caring tech support — the kind you'd expect from family.
Our Story
It all began on January 1st, 2024, when our founder, Darcy James Smead, helped his grandma with her computer. What started as one client has grown into a community-focused IT business serving dozens of households and small businesses in the area. By 2025, SmeadIT was recognised as a finalist in the Local Business Awards.
What We Believe In
Our values aren't just words on a wall - they guide every interaction, every service call, and every solution we provide.
Family-Like Care
We treat every client like family, with patience, understanding, and genuine care for their needs.
Honest & Transparent
No hidden fees, no jargon, no upselling. Just clear advice and fair pricing.
Problem Solvers
We don't just fix — we prevent problems and teach you to avoid them in future.
Fast Response
Same-day service and emergency support when you need it most.
Community Focused
We're locals who live here and know the community. Your neighbourhood tech experts.
Patient Teachers
We empower people by teaching them, not talking over them.
Our Team (Local & Community-Based)
All of our team members live in and around the Turramurra / Hornsby area. Together, we combine technical skill with a local, personal touch.
Darcy James Smead
Passionate about making technology simple and accessible. Darcy built SmeadIT from the ground up with a focus on family-like care.
Elijah Kay
Brings fresh ideas and energy, supporting operations and client engagement.
Richard Smead
Provides business oversight and strategic leadership, ensuring SmeadIT grows sustainably.
Charley Clay
Captures visuals and media for SmeadIT marketing, projects, and community storytelling.
Marry Ane
Keeps the wheels turning behind the scenes with scheduling, client support, and administration.
Jan & Andy Troedel
Major shareholders providing strategic business decisions and guidance for SmeadIT's growth.
Max Clous
Leads web and app development projects, ensuring modern, scalable solutions for business clients.
Our Mission!
Ready to Join the SmeadIT Family?
Experience the difference of working with a tech support team that truly cares. Let us show you why our clients become lifelong friends.