What We Offer!
Explore our large range of technology services designed to meet all your needs.
Welcome to SmeadIT
We Are Local Turramurra Techies That Help You With All Things Technology!
How it works!
FAQ`s!
Why choose SmeadIT?
SmeadIT aspires to provide the highest quality of IT support and web development services. We aim to provide family-like care, meaning we treat you like family, giving you reasonable pricing, ongoing quality service, and aiming to resolve more than one problem each time. We understand that there are probably many things that you may need help with. At SmeadIT, we're there for it all and won't stop until you're satisfied.
How long is each session?
The duration of each session depends on the nature of the service provided. For IT support, sessions typically range from 30 minutes to an hour, ensuring comprehensive troubleshooting and resolution. Web development projects involve longer timelines, with ongoing collaboration and milestone-based progress reviews. We strive to be flexible and responsive, adjusting session lengths to best accommodate our clients' needs and schedules.
What types of services do you offer?
SmeadIT offers a wide variety of services, including general tech support for your phone, computer, laptop, and more, as well as advanced services like web and app development for small businesses.
What types of payment can I choose?
We offer flexible payment options for your convenience. You can choose between one-time payments for individual sessions or projects and recurring billing for ongoing services such as monthly memberships. We accept credit and debit cards, as well as invoicing and direct banking. Our billing process is transparent, ensuring clarity in costs, and can be customized to accommodate each client's budget and preferences.
Can I have recurring service?
At SmeadIT, we believe that meaningful connections are key to providing excellent IT support. Our personalized services are designed to fit your needs, whether it's for a one-time solution or ongoing assistance. We understand that ongoing support is crucial for many clients, and our recurring service options provide regular maintenance and assistance, ensuring your technology stays in top shape. This service is ideal for a variety of clients, including elderly individuals, small businesses, and enterprises seeking proactive solutions. We're here to build lasting relationships and tailor our support to meet your unique needs.
How many days a week are you available?
SmeadIT is available six days a week, offering support and services from Monday to Saturday. Usually from 9am - 6pm We understand the importance of timely assistance, and we're always happy to accommodate your schedule. You can check our availability and times on google
Client Feedback
-Sandii
"Darcy, you have a lovely manner and are very easy to talk to. You don't make the client feel stupid or uneducated. You inform them of how things work, how to rectify them as well as being respectful and very well mannered. I will certainly get you again for any tech needs I may have."
- Norma Kelly
"Excellent service, 5 stars, well and intelligently explained, with fun analogies. Darcy is skilful with communicating ideas"
- Natalie Cook
"I had been working on a technical issue on my computer for many hours and couldn’t find a solution. I called Darcy who came out that same day and resolved my issue within 15 minutes. I was so relieved. Darcy was polite, punctual and explained to me what the issue was. He patiently worked through the options with me and resolved it quickly. He saved me many hours of stress. I would highly recommend SmeadIT."